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Frequently Asked Questions

Frequently Asked Questions

【Others】
About holding a karaoke contest
Regarding karaoke competition, we are not holding it now.
The hotel has 7 karaoke rooms that you can use for free, so please enjoy.
【Information on surrounding area】
Time required for each spot
The time required by car to each sightseeing spot is as follows.

Aso Farm Land, About 20 minutes
Cuddly Dominion, About 10 minutes
Hanaasob…Continue reading
【Others】
About event schedule in service and facility
Yumeoisou facility event which is the biggest feature of Yumeoisou is currently held every day from 8 pm.
Familiar games
Bingo Competition

…Continue reading
【Meals / Restaurants / Bars】
About meals
The meal is served in the restaurant.
There are three restaurants in our hotel, half-room type restaurant and Oshiki, restaurant in a separa…Continue reading
【Access / Parking】
About transport access
For those coming by train or bus, there is a free transfer to the nearest station, bus stop.
For trains, we will pick you up at JR Aso Stati…Continue reading
【Hotel facilities / Equipment】
About lobby service
●About services that we are offering around the lobby

【All available for free】
·massage chair
·Coffee(14: 30 - 18: 00, 7 o'clock till half …Continue reading
【Bathing / Baths】
About family bath
There are 10 free family baths and 3 pay family baths, “Tenbou-no-yu”. (The guest is 810 yen / 40 minutes, 1080 yen / 60 minutes) The use ho…Continue reading
【Hotel facilities / Equipment】
About amusement facilities in facilities
Karaoke and table tennis are free.
If it is reservation system and there is time of hope
Please tell the front desk after check-in on the da…Continue reading
【Hotel / Guest rooms】
About the extent of the room
The size of each room varies according to the number of people booking.
For 2 to 3 people, 7.9 square meters to 14 square meters, for 4 to 6…Continue reading
【Hotel / Guest rooms】
About the full status
There is a time lag between the information on the Internet and the actual room condition.Even if it is fully displayed, there may be vacanc…Continue reading